Refund & Return Policy
Thank you for shopping with us! Because our products are custom-printed and made-to-order just for you, we handle returns and refunds a little differently than traditional retail stores. Please read our policy below before making a purchase.
Damaged or Defective Items
If your item arrives damaged, has a manufacturing defect, or has a severe print quality issue, we take full responsibility.
- What to do: Please contact our customer support team within 30 days of delivery.
- What to provide: You must include your order number and a clear photo showing the damage or printing error.
- The Resolution: Once verified, we will happily send you a free replacement or issue a full refund. You do not need to mail the damaged item back to us.
Sizing Errors & “Buyer’s Remorse”
Because every product is printed on demand automatically upon purchase, we do not hold inventory. For this reason, we cannot offer returns, exchanges, or refunds if you order the wrong size, color, or simply change your mind.
- Tip: Please review our sizing charts carefully (located on each product page) before placing your order to ensure the perfect fit!
Incorrect Shipping Address
If an order cannot be delivered due to an incorrect or incomplete address provided during checkout, the package may be returned to our printing facility or destroyed by the carrier. We are not responsible for lost packages due to address errors. A replacement order will have to be placed at the customer’s expense.